In response to the recent floods and to alleviate the financial burden of flood victims, Alliance Bank Malaysia Berhad has introduced a Flood Relief Assistance package.
The program offers eligible customers and corporate clients that have been affected by the flood situation – a loan moratorium of up to six months, restructured repayment plans and waived bank charges.
Alliance Bank Group chief executive officer Kellee Kam said the bank recognised the challenges faced by their customers and employees following the recent floods.
“As The Bank For Life, we are ready to provide support when it matters most.
“We urge those affected to get in touch with us to discuss their circumstances and the support available through our Flood Relief Assistance programme,” he said.
The Flood Relief Assistance is now open for applications until March 31, 2027.
The assistance offers payment relief on eligible consumer, SME, commercial and corporate banking conventional loans and Islamic financing facilities.
The bank will also waive fees and charges for selected services such as replacement of debit cards, ATM cards, cheque books and passbooks lost or damaged during the flood.
Affected customers can contact the bank’s customer service at 03-5516 9988 or their relationship managers directly.
All requests for assistance will be assessed by the Bank on a case-by-case basis.
