Laser Motor PJ Sdn Bhd was crowned as champion for the Best Team Award at the Toyota Skills Contest 2025, receiving RM20,000 prize money for outstanding teamwork, professionalism and consistent delivery of customer-first service.
In total, RM155,000 in cash prizes were awarded across nine competitive categories and one Best Team Award, honouring top performers in service, sales, parts, and customer operations. The categories included Customer Relations, GS Technician Diagnosis, GS Technician Maintenance and Repair, GS Service Advisor, Parts Assistant, Sales Advisor, Admin Assistant, Workshop Controller, and B&P Service Advisor.
The event, themed “Customer First, Quality First”, brought together representatives from the Education Ministry, Majlis Amanah Rakyat (MARA), and key private institutions, reflecting collective efforts to strengthen Malaysia’s automotive talent ecosystem.
Hosted by UMW Toyota Motor (UMWT), the Toyota Skills Contest 2025 serves asan annual platform to celebrate the passion, precision and professionalism of Toyota personnel across Malaysia.
The contest also serves as a benchmark to assess diagnostics, repair accuracy, service advisory, and customer engagement, all of which contribute directly to Toyota’s standards of quality and reliability.
UMW Toyota Motor president Datuk Ravindran K said Toyota’s long-term success has always been built on the skills, values and pride of its people.
“Through the Toyota Skills Contest, we celebrate excellence and invest in the future of Malaysia’s mobility ecosystem.
“As we move towards an era defined by electrification, digitalisation and innovation, our goal is to empower a generation of professionals who can uphold the spirit of Kaizen and drive progress with integrity, capability and compassion,” he said.
“Ultimately, our aspiration is to be “Best in Town”, a company that earns trust not through scale or sales, but through the genuine care, quality, and pride that define every interaction with our customers and communities,” he added.
The judging criteria in the competition evaluated participants on written assessments, diagnostic challenges and customer-handling simulations.
The top-performing individuals will go on to represent Malaysia at regional Toyota Skills Contests, reinforcing the nation’s growing reputation for technical excellence within the ASEAN network.
Many participants began their journey through the Toyota Technical Education Programme (T-TEP), a long-standing partnership between UMWT and Malaysia’s Technical and Vocational Education and Training institutions. Since 1991, the programme has produced more than 7,000 graduates across 25 partner institutions, offering students practical training and career pathways into the automotive industry.
Through initiatives such as the Toyota Skills Contest and T-TEP, UMWT continues to invest in Malaysia’s human capital, demonstrating its commitment to drive progress through innovation, education and people who embody Toyota’s mission to move communities forward, one town at a time.
2025 Toyota Skills Contest Winners:
- Best Team Award: Laser Motor PJ Sdn Bhd
- Customer Relations: Ahmad Zulhazim bin Mohd Hidzir, Laser Motor PJ Sdn Bhd
- General Service – Technician Diagnosis: Hiew Chwei How, Borneo Mobility Sdn Bhd
- General Service – Technician Maintenance & Repair: Ang Yee Hui, Boulevard Jaya Sdn Bhd
- General Service – Service Advisor: Mohd Hanfi bin Badaruddin, Laser Motor PJ Sdn Bhd
- Parts Assistant: Sharifudin bin Noordin Ali, Fokus Timur Sdn Bhd
- Sales Advisor: Long Sir Hui, Hiewa Auto Gallery Sdn Bhd (Kota Tinggi)
- Admin Assistant: Siti Syafiqah binti Sahizan, Fokus Tetap Sdn Bhd
- Workshop Controller: Mohd Khairul Nizam bin Musa, Laser Motor Petaling Utama Sdn Bhd
- Body & Paint Service Advisor: Shahrul Fariq bin Azman, Laser Motor PJ Sdn Bhd
