FedEx teams up with e-commerce platforms to support SMEs in Asia Pacific

Photo by Bannon Morrissy on Unsplash

FedEx Express has unveiled a series of new integrations with leading e-commerce technology platformsacross Asia Pacific to benefit e-tailers or e-commerce sellers.

Changing consumer behavior resulting from the pandemic is spurring online transactions and e-commerce growth in the Asia Pacific region generating nearly two-thirds (64%) of global e-commerce spending.

Just as shoppers have switched to purchasing online, so have businesses. More retailers are increasing their investment and engagement in online channels to capture consumer demand, resulting in increased demand for logistics support.

The transportation company said it is responding to the increasing needs from e-commerce businesses through the company’s Compatible and Alliances programs which enable e-tailers to gain instant access to enhanced and affordable shipping solutions.

This development comes at a time when small and medium-sized enterprises (SMEs) are seeing significant demand for e-commerce services and day-definite international express delivery services, especially with the upcoming year-end peak season.

Kawal Preet, president, Asia Pacific, Middle East, and Africa Region, FedEx Express said the strong uptake of e-commerce as a result of the pandemic has leapfrogged traditional commerce by as much as five times.

“As the holiday season approaches, consumers are spending even more online. To help e-tailers tap the growing demand, we are making our services more accessible to e-tailers and SMEs globally.

“Our collaboration with leading e-commerce platforms is an important step toward building a robust e-commerce ecosystem where small businesses can enjoy the same services as large retail brands, thereby leveling the playing field.

“We look forward to collaborating with more like-minded partners to provide sustainable solutions at scale and further propel the entire e-commerce value chain,” she said.

Under the FedEx Compatible program, FedEx customers can generate FedEx shipping labels and use additional FedEx features, such as Express Shipping Services and International Shipping Documentation Service, without leaving the e-commerce or marketplace platforms.

While the Alliances program allows all partners in the e-commerce ecosystem, including online shipping providers, to offer their e-tailer customers direct access to FedEx services at favorable rates.

To date, FedEx has integrated with 17 platforms, allowing hundreds of thousands of e-merchants across Asia Pacific direct access to its services, using their FedEx account number, to manage shipments and grow their cross-border e-commerce business.