FedEx Express Malaysia recently received three recognized industry awards for its longstanding HR and community-driven efforts.
The awards are the ‘HR Asia Best Companies to Work for in Asia 2021’, the ‘WeCare: HR Asia Most Caring Companies Awards 2021’ and the ‘Sustainability and CSR Malaysia Awards 2021’.
“I’m greatly humbled by our triple-award win, which has only been possible due to the dedication and commitment of all our employees. Our biggest asset is our employees and we are constantly seeking ways to improve their experience. This is part of our ‘People-Service-Profit’ philosophy where we believe in taking care of and supporting our employees, which in turn enables them to provide outstanding customer service, thereby growing profit,” said FedEx Express Malaysia managing director SC Chong.
“We also believe that volunteerism and giving back to the local communities are fundamental to the employee experience. We want to help shape the leaders of tomorrow and have been focused on programmes that inspire young aspiring entrepreneurs who can build the successful businesses of the future,” added Chong.
For the ‘HR Asia Best Companies to Work for in Asia 2021’recognition, FedEx achieved 100% employee response to the Total Engagement Assessment Model (TEAM) survey, an employee engagement survey that provides leaders and organizations insight into employee feedback on their working experience in a company through a series of in-depth questions.
Chong said the company takes great pride in its workplace culture and employee engagement.
“We have implemented several employee-focused programmes which aim to cultivate positive and inclusive workplace interactions. At FedEx, we are committed to supporting our people in reaching their fullest potential at the workplace, while staying engaged, motivated and passionate,” he said.
The ‘WeCare: HR Asia Most Caring Companies Awards 2021’ award, recognizes FedEx Malaysia that has demonstrated empathy and care as part of the organization’s DNA and workplace excellence.
The 2021 WeCare award was presented to only 10 companies out of 270 companies in consideration this year, ranging from multi-national corporations to small and medium businesses.
Whereas, the Sustainability and CSR Malaysia Awards 2021 recognises FedEx Malaysia for its longstanding efforts in educating and inspiring young talent to cultivate an entrepreneurial mindset and creative thinking in international trade through its FedEx Express / JA International Trade Challenge (FedEx Express / JA ITC) and Young Enterprise (YE) Programmes. To date, both programmes have impacted over 8,000 students in Malaysia.
The nominees for the CSR awards were assessed in areas such as clear CSR purpose and goals, programme impact, frequency of CSR events, contribution amounts, transparency in reporting CSR initiatives, creative implementation, strength of the CSR team and sincerity and effectiveness of each initiative.
Award organizer, HR Asia, Asia’s most authoritative publication for Human Resource professionals, in conjunction with Business Media International (BMI), has run the Total Engagement Assessment Model (TEAM) survey for almost a decade, becoming one of the largest employee engagement surveys across Asia. At present, they have surpassed two million participants in major Asian markets such as Cambodia, China, Hong Kong, Indonesia, South Korea, Malaysia, Philippines, Singapore, Thailand, Taiwan, India and Vietnam.
