FedEx Express is collaborating with BigCommerce, an open SaaS e-commerce platform, to give small and medium enterprises (SMEs) on BigCommerce receive a number of business advantages.
BigCommerce merchants signing up for the FedEx-BigCommerce alliance program can enjoy enhanced shipping capabilities, with access to a premium delivery experience for their customers at reasonable prices.
New merchants also get two months of free services on BigCommerce.
Other benefits include competitive discount ratestogether with simple, streamlined access to FedEx shipping services and enhanced shipping capabilities.
BigCommerce merchants can leverage a vast portfolio of FedEx e-commerce solutions, including FedEx Electronic Trade Documents; a portfolio of flexible, simple return solutions; and the FedEx Hold-at-Location services, which gives them the choice to have their packages delivered conveniently and safely to various grocery stores, pharmacies and FedEx office locations.
FedEx Express Asia Pacific, Middle East and Africa (AMEA) president Kawal Preet said the collaboration with BigCommerce is yet another milestone for FedEx as it continues strengthening capabilities within the e-commerce ecosystem to best serve businesses in the region.
“With e-commerce being a key driver of global trade in the post-pandemic world, a level playing field will support e-merchants of all sizes to compete on a global scale. That’s why alliances such as these are so critical for SMEs to strengthen their delivery capabilities and meet their customers’ heightened expectations while expanding their footprint overseas,” she said.
The strategic alliance comes as e-commerce in the Asia Pacific, Middle East, and Africa region (AMEA) region is on a skyrocketing growth trajectory fueled by the pandemic.
In Asia Pacific alone, e-commerce sales are expected to nearly double by 2025, reaching $2 trillion.
Online sales in the Middle East and Africa region (MENA) are also projected to exceed $50 billion by the end of 2022.
Alongside the rapid growth in e-commerce sales, merchants face mounting pressure in delivering products quickly and cost-efficiently to customers across the world. A BigCommerce survey revealed that 77% of global consumer respondents would consider abandoning an e-commerce purchase if the shipping options are unsatisfactory.
“Every decision we make ladders back to helping BigCommerce merchants grow and scale their businesses and deliver the best customer shopping experiences.
“It’s never been more important for merchants to equip themselves with the most reliable shipping solutions to ensure their products are delivered in a timely manner,” said BigCommerce APAC vice president and general manager Shannon Ingrey.
