foodpanda Malaysia has reiterated its commitment to vendors and delivery partners with insurance coverage extension and increased protection and welfare.
foodpanda Malaysia operations director Kelvin Chan said its partnership with insurance company PolicyStreet in 2020 to provide protection for delivery partners has been extended to cover vendors.
“Our relationship with PolicyStreet has been a valuable one and we have been working together over the years to provide the best for our delivery partners, especially given the crucial role that they play in our ecosystem,” he said.
Chan said foodpanda has taken note of the many unforeseen difficulties faced by vendors and decided to offer protection for vendors as well.
“PolicyStreet has always been aligned with us in terms of our commitment in providing a safe and secure environment for delivery partners hence why we have now decided to extend this offering to vendors, ensuring they too are able to operate with ease of mind. Moving forward, we will continue to work together to introduce more benefits for all,” Chan said.
Nine different in-depth insurance categories will be included in the protection plan.
These include fire, burglary, public liability, money, plate glass, signboard, signage, fidelity guarantee and group personal accidents. In line with group personal accidents, up to 12 staff members can be covered upon registration from their employers.
For delivery partners, the renewed insurance scheme assures that their next of kin will be cared for financially with a total of RM100,000 in the event of an untimely demise and RM7,500 if it is due to Covid-19.
For permanent disablement, delivery partners will be compensated up to RM100,000.
Any delivery partner who tests positive for Covid-19, they will be provided with RM300 to help lessen the loss of income they may face due to quarantine.
Furthermore, in an effort to alleviate the burden of delivery partners, medical expenses up to RM3,000 can be claimed, in addition to a hospital income of RM50 daily for a maximum of 30 days.
The annual premium per delivery partner would cost just RM37.50 per annum.
